Full-service management, handled end to end.

Two layers work together. The first is dynamic pricing: instead of a fixed nightly rate, software (we use PriceLabs) recalculates your price every day based on real demand signals, how far out the date is, local events, day of week, how your comparable listings are filling, your occupancy, and other factors, and pushes updated rates to the booking platforms automatically. The second layer is us. A pricing algorithm only does what it's told, so our revenue manager reviews your rates and booking pace at least twice a week and makes adjustments to the rules the algorithm runs on, like base price, floors, ceilings, minimum stays, seasonal and event pricing, occupancy-based adjustments, and more, to support the revenue strategy based on actual market dynamics and pacing. So the exact rates that land on Airbnb and your other booking channels are set by the algorithm (plus channel markups, minus channel discounts), but it's the strategy and the ongoing monitoring behind it that make the number a good one.

Not quite, and it surprises people. A calendar that's always 100% full is usually a sign the property is underpriced, that you're filling nights cheaply that could have sold for more. Three numbers tell the story: occupancy (how many nights book), ADR (your average nightly rate), and the one that actually pays you, total revenue, which is the two multiplied together. Pushing occupancy toward 100% almost always means cutting rate far enough that the discount outweighs the extra bookings, plus more turnovers, more wear, and more cost. We manage for revenue, not for a full calendar. Sometimes that means holding a higher rate and accepting a few open nights, because the booked nights more than make up for them. The right occupancy is whatever produces the most revenue for your property, and that's the number we solve for.

You receive a reconciled owner statement and payout sent via ACH to your bank account by the 20th of each month. The business is run by a CPA, so the books and the systems behind them are built with the rigor you'd expect. Your statement is itemized showing where the money came from and where it went.

Full-service short-term rental management in this market is usually charged as a percentage of rental revenue, often alongside a flat monthly software or technology fee and a one-time onboarding fee. The key number to watch isn't the headline rate, it's what you actually keep after every cost. Where owners get surprised is the fees that aren't disclosed up front like an undisclosed monthly fee, maintenance quietly marked up, or unclear handling of guest fees. None of those are wrong on their own; the problem is when they're hidden. Our own structure is a commission, a flat monthly technology and compliance fee, and a one-time onboarding fee tailored to your property's needs, with maintenance billed at cost and no markup. We walk through all of it against your real numbers on the call rather than publishing a rate card, because what you keep depends on your property's stabilized performance. Learn more about the cost of STR management services in our owner's guide.

Across the major booking channels: Airbnb, Vrbo, and Google Vacation Rentals, plus our own direct-booking channel, each with optimized listings and professional photography. Limiting a listing to one platform limits its revenue, so we put it where the guests are.

Yes. You can block dates anytime through your owner portal for personal use, as long as they aren't already booked. Just give us a heads-up so we can schedule a turnover. (Personal use can carry tax implications, so it's worth a word with your tax professional.)

It depends on your zoning and whether you live there. In residential zoning, a non-owner-occupied rental usually needs a Conditional Use Permit plus annual registration, while a primary-residence rental is usually registration only. In commercial zoning the rules differ: where short-term rentals are allowed by right, you generally don't need a Conditional Use Permit, though registration still applies. The full breakdown, fees, and timeline are in our Louisville STR permit guide.

Everything above: listing and marketing across the major channels, pricing and revenue management, 24/7 guest communication, cleaning and turnovers, maintenance coordination, and monthly accounting for the rental with an owner statement and payout. The goal is simple: you stay hands-off and still see, every month, exactly how the property is doing.

No. That's the point of hiring us. A real person handles guest questions through the day, our own AI assistant with guardrails covers the overnight hours, and a manager stays on call around the clock for escalations and real emergencies. No question sits unanswered, whatever the time.

We do. We recruit, train, and supervise the cleaning team and coordinate a vetted vendor network for maintenance and repairs. On the money side, cleaning is handled by us, we use the cleaning fee paid by the guests to pay the cleaner for normal turnovers, so it's not something you manage. Maintenance, repairs, and deep cleanings are paid from the trust account at the cost billed by the vendor (no markup by us) and show up as line items on your monthly statement, with anything above a set threshold approved by you first. For emergencies, we act first to protect your property and your guests, then keep you informed, rather than waiting on a call-back to stop a leak.

Many short-term-rental cohosts manage someone else's property for a fee in a legal grey area. We don't. Licensed management services are provided by Covenant Realty through affiliated licensee Michael Kimble, Founder and Managing Director of Filos Stays.

It may be worth it when the work of managing the rental costs you more in time or money than the management fee. That work is real: daily pricing, 24/7 guest response, cleaning and turnovers, compliance, and keeping the books. It's also the part that's easy to underestimate: guests' expectations keep rising, and keeping a property genuinely high-performing, quick guest responses, consistently clean turnovers, a listing that stays competitive, takes someone focused on it continuously, not in the gaps between a day job. For many owners who have a job or more than one property, that lift outweighs the fee. The honest other side: if you have a single unit nearby and the time to run it yourself, self-managing can pencil out. The math changes with distance, with scale, and with a demanding day job, because each of those raises what your own hours are worth and how much can go wrong while you are not watching. We will talk through the math for your property on the discovery call and give you our thoughts on whether hiring us makes sense for your situation.

It starts with a short discovery call, where we look at your property's numbers together and tell you honestly whether we're the right fit. If we move forward, onboarding is a one-time, scoped engagement tailored to your property's needs to get it ready to perform: professional photography and listing setup across the channels, pricing strategy and configuration, smart-lock and noise-monitoring setup, an initial walk-through with the cleaning team, your account and reporting set up, and the operating standards agreed in writing, all before your first guest checks in. Book your call here.